SMC Telogorejo Hospital Semarang

Facilities & services

What visitors say

• ★ 5Sentha Kusuma PJ

  Upon arriving in Semarang, my daughter suddenly fell ill and kept vomiting despite being given medicine. Since she was also feeling hungry, my husband and I rushed her to SMC hospital near our hotel. Dr. Rosi and the nursing team were incredibly efficient and helpful. They handled everything quickly, and the treatment costs were very reasonable. Big thanks to Dr. Rosi and the entire SMC team for taking such good care of us. Stay healthy 💚

• ★ 2amelya candra

  This hospital is quite well-known for its good service, but based on my personal experience, there are still several aspects that need improvement. Firstly, the appointment system via the app is a bit confusing. There should be a clearer distinction between BPJS (national health insurance) services and private services, especially when choosing a clinic or specialist. I wasn’t aware which clinic was BPJS and which was for private patients, so I selected randomly. On the day of the appointment, I was asked for a referral letter because the clinic I chose was under BPJS. Eventually, I was redirected to the private service, which came with additional costs. On the positive side, the payment system is efficient — each department has its own cashier, so no need to queue multiple times. That’s very convenient and should be appreciated. However, I found the SOP (standard operating procedure) a bit confusing. After seeing the pulmonologist, I was immediately given a prescription and sent to

• ★ 5Aditya Pradipta

  One of the best hospital i ever visit. Very fast response. Using emergency due to cut injury on my child hand. Very quick action, and profesional. Security offer to help to located neares park area as iam in emergency condition The nurse and attendant doctor very fast. And really explain everything i only need to hear as i also still in shock.

• ★ 1ORDINARY GOOD CITIZEN

  Doctor punctualaity is the biggest problems in many hospitals in Indonesia, including this hospital. Doctors are like lords, and patients are like peasants. Your websites mention doctors availibity time is from 9-10 am, at vaccine clinic in which patient has arrived on time, we have arrived on time. However, until 9.45 the doctor still has not yet arrived for whatever reason she had. The point is, when you list some times on your official website, you do have to take this scheduling really seriously, you are a doctor, if you can't treat this small matter seriously, how do you expect to take big matters seriously? SUCH AN UNPROFESSIONAL PRACTICES.

Review excerpts via Google Maps.