RS Premier Surabaya

Facilities & services

What visitors say

• ★ 3Theresia Lindha Widya Sari

  I was hospitalized here for 5 days 4 nights. All staff, nurses, and doctors were nice. But I was hoping that the doctor would like to explain more details without me having to ask. Overall, their service was excellent. I was in VIP room. It was spacious with complete facilities, such as private bathroom, telephone, TV, water heater, and mini fridge. The food was delivered on time and tasted great. All coming-in patients had to take PCR and thorax rontgent to be proven negative for Covid. They prohibited people from visiting the patients as well. The price was very expensive but worth the quality. Update 20 June 2022: I was hospitalized here again due to kidney stones. The nurses, catering staff, and cleaning service staff were very nice and polite. The only problem I had is the staff who manage the insurance. I was the patient, need to make sure that those staff did not screw up. They were very very late in submitting the documents to the insurance company, not to mention that they ke

• ★ 5Newbie Electric

  -cosiness(comfort) =(5/5) facility are good, they got hand sanitizer in many place, full ac,free wifi, enough sit for waiting, nice staff, nurse, and doctor -cleanliness = (5/5) i believe its highly hygienic, it had hand sanitizer anywhere, and anywhere u go it seems clean, dan kalo sedikit teliti sudut sudut ruangan mereka gak bersudut(dibuat curve) untuk menghindari bakteri dll yg mungkin nyempil disana -service =(4/5) well IGD sometimes slow, but its not their fault tho, the staff, nurse, and doctor are kind and nice, but the pharmacy service are pretty slow -quality offered =(4/5) well not 5 because once i came because i got cough or such for 1 month, they decide to give me some medicine but i still sick after that, but overall its good (i came here a lot of time) -price = pretty expensive -instagramable = no -product variety = mmm dunno *the doctor are always friendly and kind *accept generali insurance *untuk kebersihan, saya ga tau kebersihan kamar karna ga pernah inap *pr

• ★ 5Dita Yohana

  I’ve been coming to this hospital since I was a child, and their service has never changed — always exceptional. During my child’s recent hospitalization, we felt truly cared for from start to finish. The staff were attentive, gentle, and professional, making the whole experience so much more comforting for both of us. Thank you for maintaining such high standards over the years.

• ★ 5Dennys Rivera Tandra

  Today i brought my brother to IGD(Emergency) and the doctor fastly respond and ask the information about my brother after that the doctor came and do a treatment to my brother because he had a stomach ach for 5 days after that they finish it very fast then the nurses are very friendly so overall i recommend you to come to this hospital so i hope the information may help you......

Review excerpts via Google Maps.