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Sindo Ferry (Batam Centre)
visa agent

Sindo Ferry (Batam Centre)

4.6(167)Batam, Riau Islands

Facilities & services

Restroom

What visitors say

  • ★ 5Sai Mahesh Vadlamudi

    I lost my AirPods about 24 hours ago, and I’m incredibly grateful to the staff at Sindo Ferry for safely returning them to me. Their honesty, care, and professionalism really stood out. The people here are genuinely kind and helpful — thank you for the excellent service!

  • ★ 5Royz Lim

    Wish to commend Aina from Sindo Customer Service. I called the hotline in hopes of changing my return ferry time and after listening to my concern, she provided me with a quick solution as my booking cannot be amended on Klook. She made my experience such a breeze! And was so easy to deal with to help me settle a mistake with her guidance! Especially since it is my 1st time visiting Batam, didn't know what can be done for the booking as Klook indicate no amendment, which made me anxious! To Aina, I really appreciate your help so much! Save me alot of time and hassle 😊🥰 Kudos and good job!

  • ★ 1Gojo Satoru

    Dear Sindo Ferry Customer Service Team, I am writing to formally express my disappointment with the extremely poor experience I had with Sindo Ferry during my recent trips to Indonesia. Firstly, on a previous trip on 27th December our scheduled departure time was 8:00 PM. However, due to ferry issues, we were only informed upon arrival at the port and were forced to wait until 9:00 PM before finally departing. There was no prior notice, clear explanation, or proper response provided to passengers. More seriously, on 28 December, our original scheduled departure was 4:10 PM. We arrived at the terminal at 3:00 PM, but were not allowed to proceed through customs due to what your staff described as high passenger demand. While I understand that weekends can be crowded, the way this situation was handled was highly unprofessional. We were required to pay an additional amount to change our departure to 6:30 PM, which I accepted, as I was not aware of the high demand situation while queue

  • ★ 1Luke Nguyen

    unreasonable delay. hidden surcharges. not resonsoible for their mistake and unfriendly staffs PLEASE AVOID THIS AT ALL COSTS

Review excerpts via Google Maps.

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