Bali Zero
Facilities & services
What visitors say
- ★ 1Matteo Cieri
My experience with Bali Zero was extremely disappointing and, in my opinion, raises serious concerns for anyone seeking immigration assistance in Bali. During my visa process, I was asked via WhatsApp to hand over my passport for unspecified purposes. As a foreign citizen, I found this request highly concerning and sought guidance from the Italian Embassy, which helped clarify the situation. What was even more troubling was the appearance of additional fees that were never mentioned in the original agreement. When I questioned these unexpected charges, I was told that failure to comply could negatively affect my visa status. Communication was poor throughout the entire process, updates were inconsistent, and I felt pressured rather than assisted. Based on my experience, I would strongly advise anyone considering this agency to carefully document every agreement in writing and verify all information independently. Be aware 🙏🏼
- ★ 5Elisabeth Frison
what can I say, not just an agency that helps you with your visa! friendly, kind, helpful, loving and fast, are just a few words that describe the staff of Bali zero! I highly recommend their service! they helped us with the D12 Visa, giving us clear explanations. they follow you throughout the process and make you feel guided, very useful especially when you visit for the first time a country so far from the place where you have always lived! Thank you and our trip to Bali continues! I love Bali!
- ★ 5HadasMM
This agency made the visa extension process so easy for me. Agents were very communicative, gave me all the necessary information and advice, reassured me that the process is taken care of and accommodated my needs
- ★ 2Ludwig Frank
Do NOT set up your business or VISA with this company. I’ve been with Bali Zero for 3 years but in recent months since the closed their other location the service has been terrible. Staff leaves and doesn’t inform about their departure so your files stay unhandled without you knowing, they are incredibly hard to reach. Lost my trust. Same for my girlfriend, it’s insane.
Review excerpts via Google Maps.