Hyatt Regency Bali

What visitors say

• ★ 5Cole Walker

  This was our first trip to Bali, and the Hyatt was a phenomenal choice. It provided an excellent home base to return to each day after our adventures (we did Nusa and the waterfalls), as well as a great resort to relax at during our downtime. The breakfast buffet is a MUST, and we thoroughly enjoyed the two dinners we had there (the BBQ and the Pizzeria). While the entire staff was incredible, we want to give a special shout-out to Yoga, who took care of us during many of our meals. He was incredibly friendly and provided fantastic company and service. The only surprise was the number of children at the resort. We were in Bali for our honeymoon and tried to pick a resort with a more adult atmosphere. While the website made it seem like it would be a bit quieter, there were quite a few families. Ultimately, it didn't impact our experience too much since the adult pool and the sheer size of the resort helped, but it's just something for future travelers to keep in mind.

• ★ 5Serena

  We stayed here for 10 nights during our 20 night trip to Bali. We wanted to thank Ina and Sampson at Omang Omang breakfast. They were really kind, and we miss their kindness. We also stayed at The Westin (best pastries) and Sofitel (best customer service) in Nusa Dua. Location-wise, Sanur was our favorite. It was so easy to walk out and find restaurants, shops, and the large ICON Bali Mall. The beach was really calm and nice for kids to play. My son really enjoyed the beach, especially when the tide was low. The rooms are updated, but the layout wasn't our favorite. The main pool is great and has plenty of shade, but the pool needs to be cleaned more often since the water isn't very clear. Tub was not draining so we did not use it for 10 days since we didn't want maintenance to come and interrupt. We had the breakfast buffet for 10 days, and the bakery items (the pastries were too damp) and coffee could be improved. (The Westin had the best coffee and pastries). We would definitely

• Trip.com Member

  Everything was perfect to be honest. The hotel has been renovated, so even though the main building looks a bit old, the rooms and facilities are very well maintained.However, the service still needs a bit of improvement. As a local guest, I honestly felt that I was treated quite differently compared to white foreign guests.Two things really caught my attention. First, during check-in, the receptionist was a bit rude. She explained everything very quickly, and when I asked about the WiFi, she paused for a moment and took a long, deep breath before answering. When I asked for more details about the yoga session (this was actually my second time staying at Hyatt Regency Bali), she simply told us to scan the QR code and check it ourselves. Honestly, even some 4-star hotels from Marriott International provide better guest service.During breakfast, I was the only local guest in the restaurant (at least from what I could see). I noticed the waitress repeatedly asking two white foreign guests

• ★ 5EM

  Exceeded all expectations! A perfect luxury escape in Sanur！ We chose this hotel for a quiet year-end getaway, and it was worth every penny. Breakfast: An amazing variety! They rotate daily dishes (Chinese, Indian, Korean, etc.), so you never get bored. Honestly, it tasted better than eating out. Club Lounge: Perfect for those who want to relax with drinks. They offer free-flow alcohol and great light bites for a few hours in the evening—ideal if you prefer a light dinner with drinks. Rooms & Cleanliness: The room was very spacious with a perfect bathroom. The property is spotless, thanks to the hardworking staff cleaning from early morning with big smiles. Facilities: The grounds are huge and beautiful to walk around. We rented bikes and rode along the beachfront—it was so refreshing! It’s a bit pricey, but absolutely worth the value. We highly recommend it for a relaxing resort stay!

Review excerpts via Google Maps.